The Complete Guide to the Kano Model  

A fantastic guide highlighting how prioritize customer satisfaction & delight when building products. (curated by Daniel Zacarias of Folding Burritos)

 
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WeWork and Counterfeit Capitalism

Incredibly insightful post by Matt Stoller on WeWork’s toxic culture and dysfunctional leadership: “All of this, the faux philanthropy, the strange management choices, the personal behavior, and so forth indicates something very simple.... Continue →